Return/Exchange Policy
Your complete satisfaction is important to me. If you are not satisfied with your purchase, please email me within 5 days of receiving your item(s). I will refund or exchange any unused merchandise that is returned within 20 days of receiving the item. Please note that shipping costs will not be refunded if a return is made. All items returned must be in original condition and packaging. Products that do not meet these criteria will not be considered for return.
Return shipping is the purchaser’s responsibility. The purchaser may ship the item(s) back via their preferred method. I recommend insuring the package for your protection. GaleForce Design Jewelry is not responsible for returns that are lost or misdirected in return shipping.
Custom orders are final and are not returnable.
Note: Returns/exchanges for jewelry that has been purchased at a physical gallery or store must be done at the store level and under the policy of that store’s return/exchange process. Sorry, I cannot provide that service here.
USA Shipping Policy
Most orders will ship within 1-3 business days from the date the order was placed. Made to Order products will usually ship within 10 business days from the date of payment. For custom orders, we will discuss production time during the custom designing phase.
International Shipping Policy
The shipping cost at checkout is only accurate for shipping to the Contiguous United States. For shipping to areas outside of the Contiguous United States, please email me and we will discuss shipping cost to your location. If an order is placed for shipping beyond the Contiguous United States, without prior communication on shipping prices, I will put the order on hold until the shipping charges are authorized by the customer.
If you have any questions about my shipping, return or exchange policies, please don’t hesitate to email me.
Payment Policy
GaleForce Design Jewelry accepts Mastercard, Visa, American Express and Discover credit cards. Packages will ship when payments have cleared. Please feel free to contact me if you are having any problems with payment.
Custom Orders
Customs are perfect gifts for anniversaries, birthdays, Mother’s & Father’s Day, graduation, remembrance, retirement, and “just because” gifts. I am available to create custom jewelry for you or for someone you love. Bracelets for both men and women are my most popular custom pieces, and I am happy to make custom earrings, necklaces and key chains too!
Copper is the tradition for 7th and 22nd year anniversary gifts. Bronze is the gift for 19-year anniversaries. Brass and Nickel are for 21st anniversaries. Silver is for 25 years! I work with all of these metals to create great, custom gifts, not only for anniversaries, but for any occasion.
Below is an outline of how the process of getting a custom piece of jewelry made. Please read all of the following information and let me know if you have any questions.
1. We will have an in-depth discussion about what type of jewelry and design you are looking for. We will also discuss materials and pricing.
2. When design details are worked out, I will send a link from my website so you may make your purchase.
3. I will then create a digital design and send it to you for approval. Design time can take up to a week.
4. When you have approved the design, I will begin making the piece and ship it to you when it’s finished. Please allow at least 2 weeks for the creation time of your custom jewelry, after the design has been approved. Delivery time is typically an additional 3-5 business days.
Can I have a custom piece made for Christmas?
Yes! However, I make customs and special orders January through October so please plan ahead and contact me early. November and December are months that I dedicate to making sure the stores and galleries that carry my jewelry are fully stocked for the holiday season. Thank you for understanding.
Please see the Customs page for full information, including Q&A’s about having a custom made for you!
Medical Disclaimer
All the information on this website – GFDJewelry.com – is published in good faith and for general information purpose only. The products and information on this website are not intended to diagnose, treat, cure or prevent any disease. GaleForce Design Jewelry does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (GFDJewelry.com), is strictly at your own risk. GaleForce Design Jewelry will not be liable for any losses and/or damages in connection with the use of our website. The information contained in or made available through GFDJewelry.com cannot replace or substitute for the services of trained professionals in the medical field. We do not recommend any specific treatment, drug, food or supplement. The information contained on this website is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional advice or delay in seeking it because of something you have read or received from the GaleForce Design Jewelry website. GFDJewelry.com contains links to outside websites that are not maintained by GaleForce Design Jewelry. GaleForce Design Jewelry is not responsible for the content on, nor does it endorse any site.
GaleForce Design Jewelry is not intended for children under 13 years of age. Please seek medical help if you have an allergic reaction to any metal. GaleForce Design Jewelry is not responsible for any injuries or allergic reactions that may happen while wearing GaleForce Design Jewelry.