Policies

Return/Exchange Policy
Your complete satisfaction is important to me. If you are not satisfied with your purchase please email me within 5 days of receiving your item(s). I will refund or exchange any unused merchandise that is returned, within 20 days of receiving the item. Please note that my shipping and handling costs will not be refunded if a return is made. All items returned must be in original condition and packaging. Products that do not meet this criteria will not be considered for return.

Return shipping is the purchaser’s responsibility. The purchaser may ship the item(s) back via their preferred method. I recommend insuring the package for your protection. GaleForce Design Jewelry is not responsible for returns that are lost or misdirected in return shipping.

Exchange shipping is the purchaser’s responsibility. If the purchaser wants to exchange an item, any up-charges for exchanged products as well as the shipping cost for the exchange (second) shipment will be the purchaser’s responsibility.

Custom orders are final and are not returnable.

Note: Returns/exchanges for jewelry that has been purchased at a physical gallery or store must be done at the store level and under the policy of that store’s return/exchange process. I cannot provide that service here.

Shipping Policy
Most orders will ship within 1-3 business days from the date of payment. Made to Order products will usually ship within 10 business days from the date of payment. For custom orders, we will discuss production time during the custom designing phase.

Free shipping is offered on initial orders, shipping to the Continental United States, only. For shipping to areas outside of the Continental US, please email me and we can make arrangements to get your order shipped to your location.

I do not factor in shipping costs to my jewelry prices. I offer free shipping on the order’s initial shipment as a free gift to you so you can enjoy your purchase at the most cost effective price for you. This is the reason why it’s the purchaser’s responsibility to pay for exchange/return shipping costs beyond the first shipment.

Please see Return Policy above for return/exchange shipping charge policy.

If you have any questions about my shipping, return or exchange policies, please don’t hesitate to email me.


Payment Policy
GaleForce Design Jewelry accepts Mastercard, Visa, American Express and Discover credit cards. Packages will ship when payments have cleared. Please feel free to contact me if you are having any problems with payment.


Custom Orders
Customs are perfect gifts for anniversaries, birthdays, Mother’s & Father’s Day, graduation, remembrance, retirement, and “just because” gifts. I am available to create custom jewelry for you or for someone you love. Bracelets for both men and women are my most popular custom pieces and I am happy to make custom earrings, necklaces and key chains too!

Copper is the tradition for 7th and 22nd year anniversary gifts. Bronze is the gift for 19 year anniversaries. Brass and Nickel are for 21st anniversaries. Silver is for 25 years! I work with all of these metals to create great, custom gifts, not only for anniversaries, but for any occasion.

How can we collaborate on custom jewelry if we live in different areas of the country? Great question! Below is an outline of how the process would work. Please read all of the following information and let me know if you have any questions.

1. We will have an in depth discussion about what type of jewelry and design you are looking for. We will also discuss materials and pricing. You may contact me via email.
2. I will then create a digital design and send it to you for approval.
3. Once approved, I will send a direct link so you may make your purchase.
4. When I receive the order I will begin making the piece and ship it to you when it’s finished. Please allow at least 2 weeks for the creation time of your custom jewelry, after the design has been approved. Delivery time is typically an additional 3-5 business days.

***Please note, all custom designs created by GaleForce Design Jewelry are the exclusive property of GaleForce Design Jewelry and may be reused, if applicable, at their discretion unless other arrangements are made with the customer. Custom pricing is around $140.00 for bracelets and $60.00 for earrings. The price could be more or less, depending on the complexity of the design, materials used, custom sizing and reusability of the design. Custom pricing greatly depends if the jewelry created with the design is one that GaleForce Design could use again or if it is a one time use design. If the customer doesn’t mind the design being replicated and sold on other pieces then the cost will be lower because a design fee won’t be charged. If the customer or if GaleForce Design decides the design is not to be used again then design time will be applied to the price. Total custom cost will be discussed before work is begun on any project. Customs are not returnable nor refundable. By purchasing a custom product you agree to these terms.

Please email me if you would like to discuss custom options.


Medical Disclaimer
All the information on this website – GFDJewelry.com – is published in good faith and for general information purpose only. The products and information on this website are not intended to diagnose, treat, cure or prevent any disease. GaleForce Design Jewelry does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (GFDJewelry.com), is strictly at your own risk. GaleForce Design Jewelry will not be liable for any losses and/or damages in connection with the use of our website. The information contained in or made available through GFDJewelry.com cannot replace or substitute for the services of trained professionals in the medical field. We do not recommend any specific treatment, drug, food or supplement.  The information contained on this website is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional advice or delay in seeking it because of something you have read or received from the GaleForce Design Jewelry website. GFDJewelry.com contains links to outside websites that are not maintained by GaleForce Design Jewelry. GaleForce Design Jewelry is not responsible for the content on nor does it endorse any site.

GaleForce Design Jewelry is not intended for children under 13 years of age. Please seek medical help if you have an allergic reaction to any metal. GaleForce Design Jewelry is not responsible for any injuries or allergic reactions that may happen while wearing GaleForce Design Jewelry.